Welcome to Promedic. These Terms and Conditions ("Terms") govern your use of our website and purchase of our products. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.
1. Eligibility
You must be at least 18 years of age and a resident of the United States to use our services and purchase products. By using our website, you represent that you meet these requirements. Prescription medications may only be purchased by or for individuals with a valid prescription from a licensed US healthcare provider.
2. Prescription Medications
Promedic complies with all federal and state laws regarding the dispensing of prescription medications. By purchasing a prescription medication, you represent that:
- You have a valid, current prescription from a licensed US healthcare provider
- The prescription is for your personal medical use or for a patient under your legal care
- All information provided is accurate and complete
- You understand the intended use, dosage, and potential side effects of the medication
Promedic reserves the right to refuse any prescription order that appears fraudulent, improper, or that we cannot verify.
3. Product Information
We strive to ensure product descriptions, pricing, and availability are accurate. However, we do not warrant that product descriptions are entirely error-free, complete, or current. Product images are representative and may not exactly match the delivered product (packaging may vary).
4. Ordering and Payment
By placing an order, you authorize us to charge your selected payment method. All prices are in US dollars and are subject to change without notice. Applicable taxes will be added at checkout. We accept credit/debit cards, invoice billing (B2B accounts), ACH bank transfers, and digital wallets.
Orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or regulatory concerns.
5. Shipping and Delivery
We ship to all 50 US states. Shipping times and costs are detailed in our Shipping Policy. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or circumstances beyond our control.
6. Returns and Refunds
Returns and refunds are governed by our Refund Policy. Due to health and safety regulations, prescription medications, opened OTC products, and used medical devices are generally not eligible for return.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Promedic and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Prohibited Uses
You may not use our website to:
- Purchase medications for resale without proper licensing
- Submit false or fraudulent prescriptions
- Engage in any unlawful activity
- Transmit harmful, offensive, or malicious content
- Attempt to gain unauthorized access to our systems
9. Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind, express or implied, except as required by applicable law. We do not warrant that our website will be error-free or uninterrupted.
10. Limitation of Liability
To the fullest extent permitted by law, Promedic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.
11. Governing Law
These Terms are governed by the laws of the United States and applicable state laws. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.
13. Contact
Email: promedic.rx@gmail.com
Phone: +1 (305) 202-0900